Even the most competent and conscientious dentists can experience complaints or regulatory scrutiny yet few are prepared for the emotional aftermath. Complaints and legal or regulatory action are deeply stressful experiences even when outcomes are favourable. The emotional impact does not reflect weakness; it reflects humanity.

Self-confidence is a journey, not a destination. By implementing strategies and seeking support when needed, you can overcome self-doubt and embrace your role as valuable dental professional, ready to make a positive impact on the lives of your patients.

Oftentimes, self-efficacy, or confidence, is misunderstood as something that we’re born with. You’re either a confident person or you’re not. The research paints a more nuanced picture, and shows self-efficacy to be a developable skill,